The ticket agent at Air Canada (after the whole passport fiasco) happily charged us $300 to switch our flight to Monday, when we were originally supposed to fly on Saturday. SUCK MUCH?!?!
Anyway, she told us 2 things–the earlist flight we could get was Monday at 10:00am, and with a connecting flight in Montreal, and that there was no such thing as stand-by. She also said that we could come back at 2:30 on Sunday and see if there were any seats for the Sunday flight.
PS: She’s a liar! We flew Stand-by direct from Vancouver to Heathrow on Sunday. Thanks to Cherryl and Jane! Jane rocked! So did Cherryl, Gord and Narinder. They all helped us. Jane was the one to tell me my passport didn’t work, and she remembered us the next day (well how many idiots does she deal with, on such an extreme level?) They ended up getting us the earlier direct flight. Cherryl even phoned to tell me not to worry when she kenw our stand-by seats were finally confirmed. Thank-you for double booking 6 people Air Canada!
AND, Jane was at the boarding gate to see us off. She was so happy when we walked onto the jet way. She was awesome.
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